FREE REPORT
NPS Monthly Report Template
Score trend, segment breakdowns, driver analysis, close-the-loop status, the monthly NPS report, ready to drop in your data and present.
What's inside
- The score trend chart and the commentary structure that puts movements in context
- Segment breakdowns by customer type, region or product, the views executives actually ask for
- Driver analysis: which themes from free-text feedback are moving the score, up or down
- Close-the-loop status, what happened to the detractors flagged last month
- A version available as a Google Sheets template, request via the form for the link
“Genroe, has added value to our business by truly seeking to understand our needs and providing us with tangible practical solutions – always! I would not hesitate to recommend Genroe to anyone.”
Renee Farnham
nib Health Funds
Who it's for
- Programme managers building the monthly NPS pack for executives
- CX leaders inheriting an NPS programme that lacks a credible reporting cadence
- Analysts replacing a homegrown report that has stopped earning its place on the agenda